Compliance

At Divine Healthcare Professionals, we know how important compliance is to our customers. We go out of our way to provide evidence that all our candidates satisfy the requirements of your CQC obligations. On sending a new staff member to a home you will be provided with an A4 care passport which shows the member of staff's photo, the mandatory training completed, DBS Number and date issued. In addition, for Nurses, their PIN number and date of renewal is shown. All staff attend shifts with ID badges detailing the same information.

Our Standard Recruitment Process

Our standard Safeguarding and Employment checks are shown below. For the supply of permanent staff, it is our customer's responsibility to carry out the reference checks, DBS application and ensure that all training etc is updated. All other checks below are carried out. We have an open-door policy for customers to inspect the records held for staff supplied – let us know you are coming, and we will have cream cakes ready!

Face to Face Interview

Our Standard Recruitment Process

Essential to the verification of identity process. In addition, we assess the competence in understanding and using both written and spoken English.

Reference Checks

Our Standard Recruitment Process

Employment History

We check at least three years (five years for those who intend to work with children) of previous employment and/or two separate employers, one of which is from the potential candidate's current or most recent employment.

Employment History

Mandatory Training Certificates issued within the past twelve months

Employment History

With all gaps in employment explained and evidenced.

Eligibility to Work Check

Mandatory Training Certificates issued within the past twelve months

This confirms the potential candidate has the legal right to work in the UK.

Mandatory Training Certificates issued within the past twelve months

If not we provide up to date training and any additional training required by our customers. Staff are not supplied to our customers until all mandatory training is current.

Checking PIN and Statement of Entry (Nurses only)

This is checked with the NMC register and the renewal date is recorded to ensure ongoing annual compliance. 

Professional Indemnity Insurance

Checking PIN and Statement of Entry (Nurses only)

We ensure that an original, current copy is held for all nurses.

Verification of Identity Checks

Checking PIN and Statement of Entry (Nurses only)

Disclosure and Barring Service Enhanced Check

Copies of original documentation evidencing the candidate's Identity. 

Disclosure and Barring Service Enhanced Check

Including clearances against the Children and/or Adults Barred Lists. Once staff have been signed off as compliant, they attend Induction Training which details, in full, how we will work together. Crucial to this is the issue of our Staff Handbook which, over its 30 pages, outlines our policies and how we work.

Our staff take part regularly in supervision meetings for feedback. Our annual appraisals are documented and include review of training and development needs.

Following the appraisal all mandatory training is updated, annual comprehensive health assessments are undertaken.

Nursing staff have their PIN and Professional Indemnity Insurance re verified along with an annual Health assessment. Should our staff member not have worked for us continuously for the full twelve months the Employment History is updated and further references taken.

Once all ongoing compliance is confirmed staff are issued with a new annual ID badge and their profile is updated.

Compliance

Our Standard Recruitment Process

Our Standard Recruitment Process

Our Standard Recruitment Process

Face to Face Interview

Our Standard Recruitment Process

Our Standard Recruitment Process

Reference Checks

Our Standard Recruitment Process

Employment History

Employment History

Mandatory Training Certificates issued within the past twelve months

Employment History

Eligibility to Work Check

Mandatory Training Certificates issued within the past twelve months

Mandatory Training Certificates issued within the past twelve months

Mandatory Training Certificates issued within the past twelve months

Mandatory Training Certificates issued within the past twelve months

Mandatory Training Certificates issued within the past twelve months

Checking PIN and Statement of Entry (Nurses only)

Checking PIN and Statement of Entry (Nurses only)

Checking PIN and Statement of Entry (Nurses only)

Professional Indemnity Insurance

Checking PIN and Statement of Entry (Nurses only)

Checking PIN and Statement of Entry (Nurses only)

Verification of Identity Checks

Checking PIN and Statement of Entry (Nurses only)

Disclosure and Barring Service Enhanced Check

Disclosure and Barring Service Enhanced Check

Disclosure and Barring Service Enhanced Check

Disclosure and Barring Service Enhanced Check

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